Subscription FAQ
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What is subscription?
When you subscribe you will be sent a username and password which will allow you to enter the member's area. Here you will have full access to all the eChalk resources. The member's area contains a larger selection of resources and services than is available in the eChalk shop and is regularly updated.
Subscription is the best option for schools as there are no administration or deployment costs. All you need to access the subscription area is a web connection.
Subscription is renewed yearly.
What does a subscription for "10 simultaneous logins" mean?
When you subscribe you will choose the level of subscription you require. You need to decide how many people in your institution will use the eChalk resources.
A subscription for "10 simultaneous logins" will allow up to ten people (at different computers and locations) to login at the same time. All these people would use the same username and password to log-in to the eChalk member's area.
How do I subscribe via a purchase order or cheque?
It is simple to pay for subscription via an official purchase order or cheque.
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From the eChalk home page click on the "subscribe to eChalk" button.
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Now click on the "postal subscription" button. You will now be asked to enter your details.
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At the end of this process eChalk will produce a personalised order form which you can print out. Send this to eChalk with your purchase order or cheque.
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As soon as eChalk recieves your order form your account will be activated and you will be sent your login details by e-mail.
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If you sent a purchase order (rather than a cheque) we will send you an invoice via post.
How do I pay by debit or credit card?
It is simple to pay for subscription with a credit or debit card.
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From the eChalk home page click on the "subscribe to eChalk" button.
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Now click on the "instant subscription" button. You will be asked to enter your details (Note: You will passed to a secure server to make the payment).
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As soon as eChalk recieves notification of your payment (usually within minutes) your account will be activated automatically and you will be sent your login details by e-mail.
Can I choose my own username and password?
Yes, providing your desired username is not already in use. Your username and password must contain at least six characters.
When you subscribe you will be sent two sets of username and password. One set is for a "user account" and another for an "administrator's account"
When you login using the "user account" details you will be taken to the member's area with all the teaching resources.
When you login using the "administrator account" details you will be taken to a page that allows you to change your account details. Here you can alter your usernames and passwords.
Is purchasing from eChalk safe?
Yes purchasing from eChalk is fast, easy and most importantly, secure. Before you enter any credit card details you will be transferred to a secure server that uses military strength encryption algorithms to ensure the security of the transaction. The credit card transaction will take place via PayPal's secure server (Note: you do not need to be a member of PayPal to buy these products). PayPal is the global leader for on-line payments. Its tried and tested facility is used by millions of on-line buyers every day and is one of the most secure systems available.
How do I work out the cost in other currencies?
The following sites provide currency converters that will give you an accurate guide to how much things cost in different currencies.:
If you are paying by credit or debit card you will be charged at the current currency conversion rate for British sterling.
Where can I get the latest version of the Flash player?
I f you can't see the online applications in your web browser this is probably because you don't have the latest version of the Flash player installed. To install the latest player click on the icon below.
Copyright information.
This content of this site is protected by copyright law and international treaties. Unauthorized reproduction or distribution of these programs, or any portion of it, may result in severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under the law.
The copyright owner of this application (the “software”) is eChalk Ltd of Penarth, UK. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use eChalk.co.uk content. You also may not to adapt, alter or create a derivative work from any eChalk.co.uk. Any other use of eChalk.co.uk content requires the prior written permission of eChalk Ltd.