eChalk privacy policy

In a nutshell

Your privacy, and that of your students using this website, is of utmost importance to us.

  • We keep your information secure and never share it with other companies
  • We only store the minimum information required for delivering our services to you
  • We make it easy for our clients to see and amend all the data we hold on them

This privacy policy explains what information we require when you subscribe to eChalk, why we need it and how we use it. It also explains how you can access and amend this data.

What personal information do we collect when you subscribe to eChalk?

When a school subscribes to eChalk we require a school address, and the name and e-mail address of a contact in your school. If you are subscribing as an individual we require an address, name and an e-mail address.

How will we use the information about you?

We use the information you provide to process your order and manage your subscription. All details relating to your eChalk account (including usernames and passwords) will be sent to the e-mail address provided. We will also e-mail the contact when your subscription is nearing its expiry date.

eChalk Ltd is the sole holder of your data and we will not pass it on to anyone else.

Access to your information

All the data we hold about you is immediately accessible to you by logging in to eChalk using your administrator's log in details. Here you can amend your data and make sure that it is accurate and up to date.


eChalk requires 'cookies' in order to work. Cookies are small text files that are placed on your computer and they are an essential requirement to keep you logged into the site once you have been authenticated. We only store the minimum amount of data required to run our service. We do not use cookies to collect any personal data or track visitor behaviour on the site because that's your business and we don't need to know that in order to provide the service.

Site analytics

We use Google Analytics for anonymized website traffic analysis. To do this Google places a cookie with a randomly-generated ClientID in your browser. The cookie expires as soon as you leave eChalk (i.e. it is a session cookie) so can only be used for eChalk traffic analysis. This ClientID is anonymized and contains no identifiable information like email, phone number, name, IP number etc. We use Google analytics to discover how our resources are used, for example which resources are popular and which ones are not. This information is important as it helps to direct future development of the site content and improve the user experience.

Other websites

Our website may occasionally provide links to other esteemed websites such as BBC bitesize. This privacy policy only applies to this website so when you link to other websites it will be their privacy policy that applies.

Mobile apps

Our mobile apps do not collect any personal information.

General Data Protection Regulation

eChalk is GDPR compliant.

Please contact us if you have any questions about our privacy policy or the information we hold about you.